- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Partners
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
I have a 1974 VW Karmann Ghia that Dirk has done work on. I would Not trust it to Anyone Else! He is a perfectionist with the work he performed and the care he takes with my VW classic Car. Peter B of Middle Island is the Best!
It's April 1st... You would be a fool to have anyone else work on your air-cooled!! You can trust Dirk at Peter-B's. They stand behind and in front of their work. My 1968 VW Bay window bus is now running perfect. Thanks!
Running Perfect!Engine Maintenance, near Sound Beach, NY